At Gutsy Glam, we want to try our best to provide a shopping experience to all customers in regardless of where they live. Please contact our sales team at firstname.lastname@example.org for any enquiry with regards to shipping charges outside Singapore. We endeavor to manage all enquires within 48hrs or less. *All our items are priced in Singapore Dollars (SGD)*
We accept the following payment methods:
If you have chosen Paypal as your preferred payment method, your payment will be made directly during the checkout process. With Paypal, you are able to check out your order and receive confirmation much faster, giving you a hassle-free shopping experience.
DBS CURRENT ACCOUNT 015 - 904159 - 0
If you have chosen Bank transfer/ ATM Transfer / I-Bank Transfer as your preferred payment method, an invoice will be sent to your email with detailed instructions on payment process. Please also check your junk/spam inboxes in case any of our emails land up there.
To be fair to other customers , please ensure that payments are made and notified to us within 24hrs upon issue of the order invoice. Orders will be automatically cancelled without prior notice if payment is not received within the stipulated timeframe. As Inter-bank transfers would require a minimum of 2 to 3 working days for the bank to process, we seek your kind co-operation in providing us the full set of information for verification purpose. We encourage customers to use the same bank to transfer your funds to smoothen the process.
For all ATM transfer, a clear snapshot of your receipt is STRICTLY required for verification purposes. Scanned copies of ATM receipts are not accepted to prevent fraud. Do note that by adding item(s) into the cart, does not signify you have successfully purchased the item(s). Items(s) is/are only secured upon submission of payment.
We endeavor to dispatch/process all orders out within 48hrs after payment confirmation. We mail out everyday from Mondays to Saturdays, excluding weekends & public holidays. After your parcel has been dispatched, you will receive a delivery confirmation email. The time taken for your items to reach you varies on the mode of postage chosen.
Gutsy Glam advises all customers to use a postage method that allows tracking of parcels.
Normal Mail - (Complimentary)
Normal postage is free of charge for local delivery. Parcel takes 2-5 working days, excluding Saturdays, Sundays and Public Holidays. Delivery during festive period may take up to 7 working days.
Parcel tracking is not available via normal mail hence we will not be held liable for any lost mail through normal postage. Parcels sent under this mode will be delivered to your mailbox.
Registered Mail - S$2.60
Free Registered postage for orders with minimum of $100 purchased. Orders delivered via register postage can be track via a tracking number provided by Singpost.
Once your order has been delivered, you may login to your account to retrieve your registered parcel number and track your parcel via http://www.singpost.com. In the event of unsuccessful delivery, Singpost will issue a delivery advice slip at through the door with instructions to arrange for a redelivery or self collection at the post office within the time period stipulated.
Express Courier Service - S$5.00
Shipping time is 1-2 working days from Mondays to Saturdays (Excluding eve of Public Holidays & Public Holidays) . For orders made and paid before 12pm, courier will deliver on the same day. Orders after 12pm, will be courier out the next working day. For your security, we advise Registered Mail/Courier as these mode of delivery comes with a tracking number and ensures that your items can be tracked down if they get lost during the mailing process. We are not responsible for any lost mail.
Delivery Outside Singapore
For international shipping, please email us at email@example.com to enquire on shipping rates to your country.
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